Dean Russell MP today visited the Leavesden office of leading online fashion retailer, ASOS, a key employer in the area. The site is home to over 330 employees and houses ASOS’ customer care centre of excellence and a new Studios facility. The Director of Customer Care, Head of Customer Operations and Director of Studios led the tour, and Dean met with a number of the staff to learn how the company operates on a daily basis.
Watford’s MP said, "I was very impressed with how the organisation has embraced massive change throughout the pandemic, with staff working at home during lockdown but now moving to a mix of office and home working in line with government guidance. This shift has allowed the company to carry on operating efficiently and effectively, while looking after its people. I am delighted that they have such a fantastic facility in the constituency.” Dean continued, 'I would like to thank the team in Leavesden for showing me around. It was a very slick operation, and it was good to see a happy workforce, looking after their significant global customer base. It was great to see the new Studios facility in action and to hear about future plans to grow the team by recruiting locally where possible."
ENDS
About ASOS
ASOS is an online retailer for fashion-loving 20-somethings around the world, with a purpose to give its customers the confidence to be whoever they want to be. Through its market-leading app and mobile/desktop web experience, available in ten languages and in over 200 markets, ASOS customers can shop a curated edit of 85,000 products, sourced from 850 of the best global and local third-party brands and its mix of fashion-led in-house labels. ASOS serves its 24.9 million active customers from fulfilment centres in the UK, US and Europe, delivering ASOS packages to almost every country in the world.
